The phone competes with the counter.
- A team member stops service to answer menu questions.
- Choices and pickup details must be captured while other guests wait.
- The next call starts another interruption.
BLX Voice · Built around Square
The phone order should not stop the rest of service.
Let guests ask menu questions and place an order by phone. See how the conversation moves through required choices, consent, and secure Square checkout.
From the call to checkout
Hear the request.
Understand the next step.
A phone order needs more than an answer. It needs the right choices, a clear confirmation, and a safe way to pay.
01 / The conversation
GuestOne burger with jalapeños for pickup, please.
Bloxom flowWhich side would you like with your burger?
Resolve required menu choices before checkout. Square is the source for available items and prices.
Walk through my menuBuilt for the rush
One less interruption.
A clearer path to the order.
Give routine calls their own ordering flow.
- Let the voice agent handle menu questions and collect order details.
- Use Square menu information and secure checkout.
- Bring texts, mobile orders, and customer history into the same platform.
Order by text
An industry first. An order starts with a message.
No app download. No call to make. Guests text your restaurant, choose their items, and continue to secure Square checkout.
- Ask for required choices together, without unnecessary back and forth.
- Keep checkout focused on the guest’s request.
- Submit paid orders only after payment is verified.
Clear choices. Secure checkout. Your restaurant number.
See it with my menuOne monthly plan
$499 per month for the first location
$399 per month for each additional location under the same brand.
AI phone answering, voice ordering, SMS ordering, mobile ordering, and customer relationship tools in one plan.
Billed monthly. Standard Square setup is included with no standard setup fee. No Bloxom order commission or diner service fee. Normal payment processing is separate. Voice and SMS allowances and any usage charges are defined in your written plan. Custom work is quoted separately.
A different brand requires its own first location plan.
Before you start
Practical questions.
Clear answers.
How much does Bloxom cost?
$499 per month for the first location and $399 per month for each additional location under the same brand, billed monthly. A different brand requires its own first location plan.
Are there setup fees or order commissions?
Standard Square setup is included with no standard setup fee. Bloxom charges no order commission or diner service fee. Normal payment processing is separate. Custom work is scoped and quoted before work begins.
Is voice and SMS usage unlimited?
Voice and SMS usage is measured. Your allowances and any usage charges must be stated in your written plan before starting.
Which POS does Bloxom support?
Bloxom launches with Square. We review your menu and restaurant setup together before getting started.
What is included in the monthly plan?
AI phone answering and voice ordering, SMS ordering, mobile ordering, and customer relationship tools, including profiles, order history, campaigns, loyalty, and segmentation. Confirm your setup and service terms before starting.
How does a guest pay?
The ordering flow uses secure Square checkout. For voice orders, the guest is asked for permission before receiving a payment link by text from the restaurant number. Sending a link does not itself confirm payment.
Can guests order by text without an app?
Yes. They start a conversation with the restaurant number and continue through the required menu choices and secure checkout.
What should we check before launch?
Your Square menu, restaurant hours, phone and messaging setup, order handling, and the way staff should handle requests outside the automated flow. We confirm delivery arrangements and a launch schedule for your restaurant during setup.
Start with your menu
See how Bloxom fits your next rush.
Show us your menu and tell us how your team handles phone orders. We will walk through ordering, Square, and the setup your restaurant needs.
Request my restaurant demohello@bloxom.ai