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AI phone ordering for quick service restaurants

Your team handles the rush. Bloxom handles the call.

Answer menu questions and take phone orders while your team serves the guests in front of them. Bring voice, text, mobile ordering, and customer history together around Square.

Build my restaurant demo
See Bloxom with my menuSee the ordering flow
Built by a restaurant operator Built around Square
Restaurant operator receiving phone, text, and mobile orders in one connected workflow

From the call to checkout

Hear the request.
Understand the next step.

A phone order needs more than an answer. It needs the right choices, a clear confirmation, and a safe way to pay.

01 / The conversation

GuestOne burger with jalapeños for pickup, please.

Bloxom flowWhich side would you like with your burger?

Resolve required menu choices before checkout. Square is the source for available items and prices.

Walk through my menu

Built for the rush

One less interruption.
A clearer path to the order.

The familiar shift

The phone competes with the counter.

  • A team member stops service to answer menu questions.
  • Choices and pickup details must be captured while other guests wait.
  • The next call starts another interruption.
With Bloxom

Give routine calls their own ordering flow.

  • Let the voice agent handle menu questions and collect order details.
  • Use Square menu information and secure checkout.
  • Bring texts, mobile orders, and customer history into the same platform.
Explore voice ordering

One plan, connected capabilities

Start with the call. Connect what comes next.

Begin with the channel that matters most, then connect the rest without rebuilding your customer experience.

01

Let guests order naturally by phone.

BLX Voice

Take the order while your team keeps serving.BLX Voice understands the restaurant menu, answers common questions, captures choices and modifiers, and prepares the order for the restaurant workflow.
02

The fastest conversation can become the fastest order.

Order by text

An industry first ordering experience built into messaging.Guests text the restaurant number, build an order in conversation, confirm the details, and move into the restaurant's fulfillment flow without downloading anything.
03

Put your restaurant on the guest's phone.

BLX Mobile

Your menu. Your brand. A direct way to order.Give guests a direct place to browse, order, return, and hear from your restaurant. Your brand stays in front while Bloxom keeps the experience connected.
04

Know the guest who is calling.

Bloxom CRM

Customer history your team can put to work.Bring customer profiles, order history, SMS campaigns, loyalty, and segmentation together. Keep follow up relevant and respect the guest’s messaging choices.
05

A restaurant phone system that does more than ring.

Bloxom Phone

Answer, route, and follow up from one restaurant number.Connect desk phones, business lines, automated call handling, and customer context. Keep the familiar phone experience while Bloxom handles the work around it.
Guest message
1x Hamburger w/ jalapenos, pick up at 12pm
Ready to send

Text ordering

A text can be the start of the next order.

One monthly plan

$499 per month for the first location

$399 per month for each additional location under the same brand.

AI phone answering, voice ordering, SMS ordering, mobile ordering, and customer relationship tools in one plan.

Billed monthly. Standard Square setup is included with no standard setup fee. No Bloxom order commission or diner service fee. Normal payment processing is separate. Voice and SMS allowances and any usage charges are defined in your written plan. Custom work is quoted separately.

A different brand requires its own first location plan.

Bloxom CRM
Bloxom Phone
BLX Voice
BLX Mobile
Order by text
Plan your launch

Before you start

Practical questions.
Clear answers.

How much does Bloxom cost?

$499 per month for the first location and $399 per month for each additional location under the same brand, billed monthly. A different brand requires its own first location plan.

Are there setup fees or order commissions?

Standard Square setup is included with no standard setup fee. Bloxom charges no order commission or diner service fee. Normal payment processing is separate. Custom work is scoped and quoted before work begins.

Is voice and SMS usage unlimited?

Voice and SMS usage is measured. Your allowances and any usage charges must be stated in your written plan before starting.

Which POS does Bloxom support?

Bloxom launches with Square. We review your menu and restaurant setup together before getting started.

What is included in the monthly plan?

AI phone answering and voice ordering, SMS ordering, mobile ordering, and customer relationship tools, including profiles, order history, campaigns, loyalty, and segmentation. Confirm your setup and service terms before starting.

How does a guest pay?

The ordering flow uses secure Square checkout. For voice orders, the guest is asked for permission before receiving a payment link by text from the restaurant number. Sending a link does not itself confirm payment.

Can guests order by text without an app?

Yes. They start a conversation with the restaurant number and continue through the required menu choices and secure checkout.

What should we check before launch?

Your Square menu, restaurant hours, phone and messaging setup, order handling, and the way staff should handle requests outside the automated flow. We confirm delivery arrangements and a launch schedule for your restaurant during setup.

Start with your menu

See how Bloxom fits your next rush.

Show us your menu and tell us how your team handles phone orders. We will walk through ordering, Square, and the setup your restaurant needs.

Request my restaurant demohello@bloxom.ai